Your Privacy Matters to Us
We've built untung99 around your trust. This privacy policy shows exactly how we collect, use and protect your personal information when you open an account, deposit via DANA...
What We Collect and Why
When you join untung99, we collect information needed to verify your identity, process your DANA, OVO, GoPay and QRIS transactions, and keep your account secure. This includes your name, email, phone number, date of birth and payment details. We use this data to deliver our casino tables, slot lobbies and sportsbook, prevent fraud, and comply with local regulations in supported regions. We
never sell your information to third parties. Your data stays with us and our trusted payment partners.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Questions About Your Privacy
Email Support
Reach our privacy team at [email protected] with any questions about how we handle your personal data, account information or payment history.
Live Chat
Chat with our team directly through your account dashboard. We're here to explain our data practices and address your privacy concerns in real time.
Account Settings
Manage your personal information, communication preferences and data sharing settings directly from your untung99 account dashboard anytime.
How We Protect Your Trust
Encryption Standard
All your account data, DANA, OVO, GoPay and QRIS transactions are encrypted using industry-standard SSL protocols so your information stays private in transit.
Secure Servers
We store your personal information on protected servers with restricted access. Only authorized staff can view your data, and only when needed for account support.
Regular Audits
Our security practices are reviewed regularly to catch vulnerabilities early. We update our defences as threats evolve to keep your account safe.
Payment Partner Vetting
DANA, OVO, GoPay and QRIS partners we work with meet strict security standards. We audit their practices to ensure your payment details are handled safely.
Data Minimization
We collect only the information we need to run your account and process transactions. We don't ask for unnecessary personal details or payment data.
Breach Response
If a security incident affects your data, we notify you promptly and take immediate steps to limit harm. Your account safety is our first response.
Consistency Across Our Platform
| Same Privacy Standard | Whether you're on our live casino tables, slot lobbies or sportsbook, the same privacy protections apply to your account and payment data. |
|---|---|
| Unified Data Handling | Your personal information is managed consistently across all untung99 services. We don't treat casino data differently from sportsbook or slot activity. |
| Single Account, Full Control | One untung99 account gives you access to all our lobbies. You manage your privacy settings once, and they apply everywhere you play. |
| Transparent Across Regions | Our privacy practices are the same whether you access untung99 from Jakarta, Surabaya or other supported regions in Indonesia. |
| Payment Method Parity | DANA, OVO, GoPay and QRIS deposits receive identical privacy and security treatment. No payment method gets less protection than another. |
| Mobile and Desktop Aligned | Your privacy protections don't change whether you open your account on your phone or desktop. The same standards apply across all devices. |
| Ongoing Updates | When we update our privacy practices, the changes apply uniformly to all untung99 services and all players, with clear notice in advance. |